IT Services Specialist: Deploy & Secure Endpoints

T. Baker Smith; Houma (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

T. Baker Smith seeks an IT Services Specialist in Houma, LA to provide broad IT support, owning computer preparation, deployment, maintenance, and replacement.

You will report to the IT Support Manager and work across multiple offices, combining independent troubleshooting with proactive configuration improvements to keep technology reliable. Emphasis on securely handling firm and client information, applying endpoint management practices, and collaborating with infrastructure to implement

Qualifications

• Practical experience supporting business users and independent troubleshooting skills.
• Understand how operating systems, applications, accounts, and devices interact—and can investigate beyond the first symptom.
• Organization, communication skills, as well as thoroughness in problem solving are necessary traits.
• Experience with endpoint management, software deployment, or scripting to help improve processes that support the organization.

Responsibilities

• Diagnose and resolve hardware, Windows, Microsoft 365, peripheral, access, and connectivity issues.
• Prepare and deploy computers for new associates, replacements, and office needs.
• Improve standard configurations, application deployment packages, and setup documentation.
• Maintain accurate equipment records and support the full device lifecycle.
• Work with infrastructure staff on approved endpoint updates, security remediation, and technical improvements.
• Support associates onsite and remotely across multiple offices.

Job description

T. Baker Smith seeks an IT Services Specialist in Houma, LA to provide broad IT support, owning computer preparation, deployment, maintenance, and replacement.

You will report to the IT Support Manager and work across multiple offices, combining independent troubleshooting with proactive configuration improvements to keep technology reliable. Emphasis on securely handling firm and client information, applying endpoint management practices, and collaborating with infrastructure to implement