IT Services Customer Service Representative

Concentrix; Lincolnton (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Concentrix is seeking a Customer Service Representative in Lincoln County, North Carolina to support our Information Technology services and deliver exceptional customer service. The role focuses on addressing customer inquiries, resolving issues, and ensuring a seamless experience that aligns with our technology solutions.

The ideal candidate communicates effectively, is a problem solver, and maintains high customer satisfaction while representing our brand and commitment to excellence in a

Job description

Concentrix, a leader in global business services with a focus on customer engagement and improving business performance, is looking for a Customer Service Representative to join our team. This role requires an individual who can support our Information Technology services by providing exceptional customer service, embodying our commitment to excellence. Our ideal candidate will be a problem solver and a communicator who is tech-savvy and capable of maintaining high customer satisfaction. You will be tasked with handling customer inquiries, resolving issues, and ensuring a seamless customer experience aligned with our technological solutions.