IT Services Customer Service Representative

Concentrix; Morganton (NC); On-site; USD 19,000 - 23,000; Full time

Job summary

Concentrix, a leader in global business services, seeks a Customer Service Representative in Morganton, NC to support IT services with outstanding customer support. You will handle customer inquiries, troubleshoot issues, and ensure a seamless experience aligned with our tech-driven solutions.

Ideal candidates are problem solvers and communicators who stay tech-savvy and committed to high satisfaction. This role offers the opportunity to work with a team focused on performance improvement and

Job description

Concentrix, a leader in global business services with a focus on customer engagement and improving business performance, is looking for a Customer Service Representative to join our team. This role requires an individual who can support our Information Technology services by providing exceptional customer service, embodying our commitment to excellence. Our ideal candidate will be a problem solver and a communicator who is tech-savvy and capable of maintaining high customer satisfaction. You will be tasked with handling customer inquiries, resolving issues, and ensuring a seamless customer experience aligned with our technological solutions.