IT Operations Leader — Multi-Location MSP & Security

OUTDOOR LIVING SUPPLY LLC; Idaho Falls (ID); Remote; USD 115,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Company-paid Life Insurance

Company-paid Long-Term Disability (LTD

401(k) with Company Match

Paid Time Off and Company Holidays

Career Development and Advancement

Job summary

Outdoor Living Supply (OLS) is seeking an experienced Manager, IT Operations to oversee our technology infrastructure, outsourced IT support, and service providers. This hands-on leader will ensure reliable, secure, and efficient services across all locations while guiding technology improvements that support our growing distribution business.

You’ll direct networks, cloud infrastructure, Microsoft 365, identity management, and IT management systems, while managing relationships with MSPs and

Qualifications

• 10+ years progressively responsible IT experience including operations and leadership.
• Experience managing outsourced IT services and vendors.
• Strong incident management and service delivery focus.

Responsibilities

• Oversee networks, Wi‑Fi, internet, servers, cloud infra, and telecom across locations.
• Manage Microsoft 365, identity management, collaboration tools, and MSPs.
• Lead improvements to reliability, efficiency, and scalability across the estate.

Skills

IT operations

Infrastructure

Vendor management

Incident management

Leadership

Education

Bachelor's degree preferred

Tools

Microsoft 365

Identity management

Cloud infrastructure

Job description

Outdoor Living Supply (OLS) is seeking an experienced Manager, IT Operations to oversee our technology infrastructure, outsourced IT support, and service providers. This hands-on leader will ensure reliable, secure, and efficient services across all locations while guiding technology improvements that support our growing distribution business.

You’ll direct networks, cloud infrastructure, Microsoft 365, identity management, and IT management systems, while managing relationships with MSPs and