IT Manager — Build & Lead Multi-Site Tech Ops

ITAC Solutions, LLC; Chattanooga (TN); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Lead IT team

High-impact role

Vendor management

Multi-site environment

Job summary

ITAC Solutions, LLC is seeking an IT Manager to lead day-to-day IT operations as the business scales across multiple locations. This is a hands-on leadership role where you'll build out the team, tighten up systems and documentation, and set the foundation for IT to scale alongside a rapidly expanding footprint.

You’ll fix what’s broken, own network and infrastructure stacks (notably Ubiquiti/UniFi), manage Microsoft 365/Azure with Intune, control hardware inventory and procurement, and

Qualifications

• Bachelor's degree in IT or related field.
• 5+ years IT experience, including 2+ years in leadership.
• Networking background with Ubiquiti/UniFi preferred.
• Experience building documentation and SOPs from scratch.
• Experience in a multi-location retail or service environment.
• Experience in a multi-site consumer services industry (preferred).

Responsibilities

• Lead and develop a team of IT support and infrastructure staff.
• Administer and maintain the Ubiquiti/UniFi network stack across locations.
• Manage the Microsoft 365 and Azure environment, including Intune device management.
• Own hardware inventory, procurement, and asset tracking.
• Build out IT policies, procedures, and documentation where gaps exist.
• Partner with Operations and Site Development on technology rollouts for new locations.
• Manage vendor relationships and ensure SLAs are met.

Skills

Leadership

Networking (Ubiquiti/UniFi)

Documentation & SOPs

Multi-location experience

Vendor management

Education

Bachelor's degree in IT or related field

Tools

Ubiquiti/UniFi network stack

Microsoft 365/Azure

Intune device management

Job description

ITAC Solutions, LLC is seeking an IT Manager to lead day-to-day IT operations as the business scales across multiple locations. This is a hands-on leadership role where you'll build out the team, tighten up systems and documentation, and set the foundation for IT to scale alongside a rapidly expanding footprint.

You’ll fix what’s broken, own network and infrastructure stacks (notably Ubiquiti/UniFi), manage Microsoft 365/Azure with Intune, control hardware inventory and procurement, and