IT Hardware Depot Technician - Imaging & Support

Stefanini North America and APAC

Davenport (IA)

On-site

USD 25,000 - 30,000

Full time

5 days ago
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Benefits offered by this job

401(k)
Tuition reimbursement
Medical, dental and vision insurance
Professional development eLearning

Job summary

Stefanini North America and APAC is seeking a detail-oriented IT Hardware Depot Technician (Level 1) to support asset management, imaging, shipping/receiving, and basic hardware troubleshooting in a fast-paced depot.

You will maintain inventory, perform imaging, configure devices, verify quality, and help keep operations running smoothly for Windows and Apple systems.

The role offers hands-on technical work with opportunities for growth within a global IT services provider.

Qualifications

  • 1–2+ years of corporate desk-side, depot, or hardware support experience.
  • Experience troubleshooting and replacing components on Windows/Apple devices.
  • Familiarity with Windows 10/11 and macOS environments.
  • Knowledge of AD, VPN, and basic printer hardware support.

Responsibilities

  • Maintain accurate inventory of laptops, desktops, peripherals, and accessories.
  • Imaging, configuring, testing, and validating devices prior to shipment.
  • Receive shipments, package, ship, and track hardware to end users.
  • Diagnose and repair basic hardware issues and provide break/fix support.

Skills

Hardware troubleshooting
Customer service
Communication
Windows/macOS environments
Problem solving

Tools

SCCM
RDP
Symantec Endpoint Protection
BitLocker
Active Directory
VPN
Office 365
OWA

Job description

Stefanini North America and APAC is seeking a detail-oriented IT Hardware Depot Technician (Level 1) to support asset management, imaging, shipping/receiving, and basic hardware troubleshooting in a fast-paced depot.

You will maintain inventory, perform imaging, configure devices, verify quality, and help keep operations running smoothly for Windows and Apple systems.

The role offers hands-on technical work with opportunities for growth within a global IT services provider.

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