Desk-side IT Technician - Windows & Hardware Support
Stefanini North America and APAC
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Stefanini North America and APAC is seeking an on-site IT support technician to deliver hardware/software break/fix services at client locations. The role emphasizes Windows 7/10 support, printer and peripheral maintenance, and network connectivity troubleshooting.
You'll work with a global team and participate in enterprise IT operations, with opportunities for professional development and benefits package as part of Stefanini University offerings.
Qualifications
- 1+ years corporate desk side support experience.
- Experience troubleshooting and replacing hardware on Lenovo PCs.
- Experience using Active Directory.
- Experience supporting Microsoft Office 2007, Office 2016.
- VPN experience.
- Experience with basic hardware printer support.
Responsibilities
- Provide hardware/software support services to onsite client including break/fix.
- Implement virus detection and eradication procedures.
- Diagnose end-user system failures and implement repair solutions.
- Diagnose printer and other peripheral device failures and implement repair solutions.
- Troubleshoot network devices to ensure connectivity from PC to Network.
- Support Windows environments and office applications for end users.
Skills
Tools
Job description
Stefanini North America and APAC is seeking an on-site IT support technician to deliver hardware/software break/fix services at client locations. The role emphasizes Windows 7/10 support, printer and peripheral maintenance, and network connectivity troubleshooting.
You'll work with a global team and participate in enterprise IT operations, with opportunities for professional development and benefits package as part of Stefanini University offerings.
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