IT Field Support Specialist — Hybrid/Remote

State of California; California (MO); On-site; USD 55,000 - 98,000; Full time

Job summary

The State of California's Department of Corrections and Rehabilitation is seeking an Information Technology Associate to deliver hands-on IT support at Richard J. Donovan Correctional Facility in San Diego County.

The role emphasizes face-to-face end-user device and printer support, training, and general help desk services in a fast-paced environment. Candidates will work under supervision to provide first-level IT support, with in-person duties and possible telework discussions during

Qualifications

• Experience delivering first-line IT support.
• Familiarity with end-user devices, printers, and basic networking.

Responsibilities

• Face-to-face, hands-on support of end-user devices and printers.
• Provide training and general help desk services to staff.

Skills

IT support

Help desk

End user devices

Networking

Job description

The State of California's Department of Corrections and Rehabilitation is seeking an Information Technology Associate to deliver hands-on IT support at Richard J. Donovan Correctional Facility in San Diego County.

The role emphasizes face-to-face end-user device and printer support, training, and general help desk services in a fast-paced environment. Candidates will work under supervision to provide first-level IT support, with in-person duties and possible telework discussions during