IT Field Support Supervisor - Hybrid, Up to 25% Travel

California Department of Tax and Fee Administration; Sacramento (CA); Hybride; USD 94 904 - 127 168; Plein temps

Résumé du poste

The California Department of Tax and Fee Administration is seeking an IT Field Support Supervisor to lead a team responsible for providing IT support across various locations. This full-time, permanent position offers the opportunity to manage projects and ensure compliance with established standards.

As the supervisor, you will coordinate efforts, facilitate communication among staff members, and oversee project management processes. Candidates should be prepared for telework options and occasional travel requirements.

Qualifications

• Strong leadership and supervisory skills needed for managing IT support teams.
• Ability to comply with project management standards and service levels.
• Capability to conduct evaluations of vendor and product solutions.

Responsabilités

• Plan and direct the work of IT field support staff.
• Ensure successful completion of daily staff workload.
• Monitor performance management standards and compliance.

Description du poste

The California Department of Tax and Fee Administration is seeking an IT Field Support Supervisor to lead a team responsible for providing IT support across various locations. This full-time, permanent position offers the opportunity to manage projects and ensure compliance with established standards.

As the supervisor, you will coordinate efforts, facilitate communication among staff members, and oversee project management processes. Candidates should be prepared for telework options and occasional travel requirements.