IT Equipment Repair & Network Support (Secret Clearance)

FEDITC; Texarkana (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Job summary

A federal IT consulting firm is seeking a Computer Equipment Repairer in Texarkana, TX. The role involves troubleshooting VoIP systems, resolving connectivity issues, and managing IT asset records. Candidates must possess an active Secret Security Clearance and relevant certifications like COMPTIA A+ and Security+. This full-time position offers comprehensive medical, vision, and disability insurance.

Qualifications

• 2-5 years of verifiable customer service or clerical experience.
• Active Secret Security Clearance is required.
• Must be a US Citizen and pass a background check.

Responsibilities

• Augment Government personnel in resolving Network OSI Model Layer 1 and 2 trouble tickets.
• Troubleshoot and repair VoIP networks and accessories.
• Resolve connectivity issues in RRAD production environments.
• Install, test, and troubleshoot communication cables.
• Ensure accurate recordkeeping of IT assets.
• Complete Government paperwork for equipment accountability.
• Notify network administration of equipment issuances.

Skills

Customer service experience

Clerical experience

Education

COMPTIA A+ Certification

CompTIA Security+

Job description

A federal IT consulting firm is seeking a Computer Equipment Repairer in Texarkana, TX. The role involves troubleshooting VoIP systems, resolving connectivity issues, and managing IT asset records. Candidates must possess an active Secret Security Clearance and relevant certifications like COMPTIA A+ and Security+. This full-time position offers comprehensive medical, vision, and disability insurance.