Computer Equipment Repairer

FEDITC; Texarkana (TX); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Vision insurance

401(k)

Disability insurance

Descripción de la vacante

A federal IT consulting firm is seeking a Computer Equipment Repairer in Texarkana, TX. The role involves troubleshooting VoIP systems, resolving connectivity issues, and managing IT asset records. Candidates must possess an active Secret Security Clearance and relevant certifications like COMPTIA A+ and Security+. This full-time position offers comprehensive medical, vision, and disability insurance.

Formación

• 2-5 years of verifiable customer service or clerical experience.
• Active Secret Security Clearance is required.
• Must be a US Citizen and pass a background check.

Responsabilidades

• Augment Government personnel in resolving Network OSI Model Layer 1 and 2 trouble tickets.
• Troubleshoot and repair VoIP networks and accessories.
• Resolve connectivity issues in RRAD production environments.
• Install, test, and troubleshoot communication cables.
• Ensure accurate recordkeeping of IT assets.
• Complete Government paperwork for equipment accountability.
• Notify network administration of equipment issuances.

Conocimientos

Customer service experience

Clerical experience

Educación

COMPTIA A+ Certification

CompTIA Security+

Descripción del empleo

Recruiting Administrative Assistant at FEDITC - Federal IT Consulting

FEDITC, LLC is a fast‑growing business supporting DoD and other intelligence agencies worldwide. FEDITC develops mission critical national security systems throughout the world directly supporting the Warfighter, DoD Leadership, & the country. We are proud & honored to provide these services.

Overview of position:

FEDITC is seeking a Computer Equipment Repairer to work in the Texarkana, TX area. A United States Citizenship and an active Secret DoD Security Clearance is required to be considered for this position.

Primary Responsibilities

• Augment Government personnel in resolving Network Open Systems Interconnection (OSI) Model Layer 1 and 2 trouble tickets.
• Troubleshoot and repair analog and digital telephone systems to include Voice over Internet Protocol (VoIP) networks and accessories.
• Resolve connectivity issues involving data acquisition equipment in RRAD production environments.
• Augment Government personnel in installing, testing, and troubleshooting various types of communication cables (e.g. CAT6, fiber‑optic) and to serve as Computer Systems Support Specialists (CSSSs).
• Augment RRAD‑DFIM personnel to ensure the RRAD Property Book and all other IT recordkeeping systems are kept current and accurate, and that new equipment received, and old equipment turned into the appropriate RRAD authority for disposition is added to or removed from RRAD’s asset management lists and databases.
• Must complete all required Government paperwork necessary to provide proper accountability for RRAD‑owned IT assets, such as the DA3161 Hand Receipt for portable equipment issued to RRAD personnel and will answer RRAD personnel inquiries regarding equipment turn in and issuance procedures.
• Must ensure the appropriate RRAD‑DFIM network administration personnel are notified of new equipment issuances and old equipment turn‑ins to enable system image deployment and appropriate updates to the RRAD network whitelist.
• Other support duties as needed/directed.

Preferred Qualifications

Experience/Skills:

• 2‑5 years of verifiable customer service or clerical experience.

Education

Certifications:

• COMPTIA A+ Certification or similar is desired
• CompTIA Security+

Security Clearance

• Active Secret Security Clearance is required.
• Must be a US Citizen and pass a background check.
• Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC’S Client(s)/Customer(s)/Prime contractor(s).

FEDITC, LLC. is committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment. We do not employ AI tools in our decision-making processes. Regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, FEDITC, LLC. ensures that all employment decisions are made in accordance with applicable federal, state, and local laws. Our commitment to non-discrimination in employment extends to every location in which our company operates.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology

Industries

• Government Relations Services

Referrals increase your chances of interviewing at FEDITC by 2x

Medical insurance

Vision insurance

401(k)

Disability insurance