Security-Cleared IT Equipment Repair Specialist

FEDITC

New Boston (TX)

On-site

USD 60,000 - 90,000

Full time

4 days ago
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Job summary

FEDITC, LLC is seeking a Computer Equipment Repairer to support DoD and other intelligence agencies in the Texarkana, TX area. Join a fast-growing team responsible for troubleshooting OSI Layer 1/2 issues, repairing analog/digital telecom systems, managing asset records, and ensuring proper documentation for RRAD equipment and security clearances.

US citizenship and an active Secret DoD clearance are required to be considered.

Qualifications

  • 2-5 years of verifiable customer service or clerical experience.
  • Active Secret Security Clearance is required.
  • Must be a US citizen and pass a background check.
  • COMPTIA A+ Certification or similar is desired; CompTIA Security is also listed.

Responsibilities

  • Augment Government personnel in resolving OSI Layer 1 and 2 trouble tickets.
  • Troubleshoot and repair analog and digital telephone systems including VoIP networks.
  • Resolve connectivity issues involving data acquisition equipment in RRAD production environments.
  • Assist in installing, testing, and troubleshooting various cables (CAT6, fiber-optic) and serve as CSSS.
  • Ensure RRAD asset management lists and databases are updated for new/old equipment.
  • Complete required Government paperwork for accountability of RRAD IT assets.
  • Notify RRAD-DFIM network admins of hardware issuances and disposals for system imaging.
  • Other support duties as needed.

Skills

Customer service
Troubleshooting

Education

COMPTIA A+ Certification (desirable)
CompTIA Security+ (desirable)

Job description

FEDITC, LLC is seeking a Computer Equipment Repairer to support DoD and other intelligence agencies in the Texarkana, TX area. Join a fast-growing team responsible for troubleshooting OSI Layer 1/2 issues, repairing analog/digital telecom systems, managing asset records, and ensuring proper documentation for RRAD equipment and security clearances.

US citizenship and an active Secret DoD clearance are required to be considered.

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