InfoSec IT Support Specialist (Secret Clearance)

FEDITC; New Boston (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

FEDITC, LLC is seeking an IT Customer Support Information Security Specialist to work at Texarkana, TX. The role requires an active Secret DoD clearance and US citizenship, with duties spanning IT support, security, and policy compliance.

The position involves providing technical leadership, troubleshooting complex issues, and supporting systems like LMP and Enterprise Email across depot environments. A strong background in IT security is essential for success.

Qualifications

• High School diploma or GED; college preferred for IT roles.
• Active US Citizenship and DoD security clearance required.
• CompTIA Security+ certification is required.
• Experience supporting IT systems and security in government environments.

Responsibilities

• Provide IT customer support, diagnose issues, and train users on hardware/software.
• Troubleshoot LAN/WAN problems and manage enterprise email access.
• Implement security procedures and monitor systems for compliance and risk.
• Collaborate with teams to improve IT service delivery and response times.

Skills

IT security

Customer support

Troubleshooting

Policy & compliance

Education

High School Diploma or GED

Associate or Bachelor’s in IT or CS preferred

CompTIA Security+ Certification

Tools

HBSS/Trellix Endpoint Security

LMP Logistics Modernization Program

Enterprise Email (Outlook Web Access)

Job description

FEDITC, LLC is seeking an IT Customer Support Information Security Specialist to work at Texarkana, TX. The role requires an active Secret DoD clearance and US citizenship, with duties spanning IT support, security, and policy compliance.

The position involves providing technical leadership, troubleshooting complex issues, and supporting systems like LMP and Enterprise Email across depot environments. A strong background in IT security is essential for success.