Security-Cleared IT Equipment Technician

Federal IT Consulting (FEDITC); New Boston (NH); On-site; USD 45,000 - 60,000; Full time

Job summary

FEDITC, LLC is seeking a Computer Equipment Repairer to support DoD and intelligence agencies. The role is based in Texarkana, TX and requires US citizenship and an active Secret DoD security clearance.

You will troubleshoot network and communications systems, assist with asset management, and complete government paperwork for asset accountability. Responsibilities include resolving OSI tickets, repairing VoIP systems, and ensuring proper documentation and disposition of equipment.

Qualifications

• 2-5 years of verifiable customer service or clerical experience.
• US citizenship required for consideration.
• Active Secret DoD security clearance required.
• COMPTIA A+ certification or equivalent desired.
• CompTIA Security certification.

Responsibilities

• Augment Government personnel in resolving OSI Layer 1 and 2 trouble tickets.
• Troubleshoot and repair analog and digital telephone systems including VoIP networks.
• Resolve connectivity issues involving data acquisition equipment in RRAD production environments.
• Augment Government personnel in installing, testing, and troubleshooting cables (e.g., CAT6, fiber-optic).
• Assist RRAD-DFIM with asset management and equipment disposition updates.
• Complete required Government paperwork for accountability of RRAD-owned IT assets (e.g., DA3161).
• Notify RRAD-DFIM network staff of new equipment issuances and old turn-ins for system image deployment.
• Other support duties as needed/directed.

Skills

Customer service

Job description

FEDITC, LLC is seeking a Computer Equipment Repairer to support DoD and intelligence agencies. The role is based in Texarkana, TX and requires US citizenship and an active Secret DoD security clearance.

You will troubleshoot network and communications systems, assist with asset management, and complete government paperwork for asset accountability. Responsibilities include resolving OSI tickets, repairing VoIP systems, and ensuring proper documentation and disposition of equipment.