IT Customer Service Representative

Concentrix; Sanford (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Concentrix in Sanford, FL is seeking a Customer Service Representative to support our Information Technology services with exceptional customer service. You will handle inquiries, resolve issues, and ensure a smooth experience aligned with our tech-enabled solutions.

The role calls for clear communication, a proactive problem solver, and a dedication to maintaining high customer satisfaction in a dynamic support environment.

Job description

Concentrix, a leader in global business services with a focus on customer engagement and improving business performance, is looking for a Customer Service Representative to join our team. This role requires an individual who can support our Information Technology services by providing exceptional customer service, embodying our commitment to excellence. Our ideal candidate will be a problem solver and a communicator who is tech-savvy and capable of maintaining high customer satisfaction. You will be tasked with handling customer inquiries, resolving issues, and ensuring a seamless customer experience aligned with our technological solutions.