IT Customer Service Representative

Concentrix; Longwood (FL); On-site; USD 32,000 - 48,000; Full time

Job summary

Concentrix, a leader in global business services, is seeking a Customer Service Representative to join our team. This role supports our Information Technology services by delivering exceptional customer service and solving issues with a tech-savvy approach.

The successful candidate will handle customer inquiries, resolve problems, and ensure a seamless experience aligned with Concentrix's technology solutions, contributing to high customer satisfaction and loyalty.

Job description

Concentrix, a leader in global business services with a focus on customer engagement and improving business performance, is looking for a Customer Service Representative to join our team. This role requires an individual who can support our Information Technology services by providing exceptional customer service, embodying our commitment to excellence. Our ideal candidate will be a problem solver and a communicator who is tech-savvy and capable of maintaining high customer satisfaction. You will be tasked with handling customer inquiries, resolving issues, and ensuring a seamless customer experience aligned with our technological solutions.