IT Customer Service Representative

Concentrix

Pine Hills (FL)

On-site

USD 32,000 - 38,000

Full time

5 days ago

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Job summary

Concentrix, a leader in global business services, is seeking a Customer Service Representative to join our team in Florida. You will support Information Technology services by delivering exceptional customer service, solving problems, and ensuring a smooth experience aligned with our technology solutions.

The ideal candidate is a strong communicator with a knack for troubleshooting and maintaining high customer satisfaction in a tech-enabled environment.

Job description

Concentrix, a leader in global business services with a focus on customer engagement and improving business performance, is looking for a Customer Service Representative to join our team. This role requires an individual who can support our Information Technology services by providing exceptional customer service, embodying our commitment to excellence. Our ideal candidate will be a problem solver and a communicator who is tech-savvy and capable of maintaining high customer satisfaction. You will be tasked with handling customer inquiries, resolving issues, and ensuring a seamless customer experience aligned with our technological solutions.

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