IT Customer Service Representative

Concentrix; Goldenrod CDP (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Concentrix is seeking a Customer Service Representative to join our team. The role focuses on delivering exceptional support for Information Technology services, resolving inquiries, and ensuring a smooth customer experience with our tech-based solutions.

The ideal candidate is a problem solver, a clear communicator, and comfortable with technology who can maintain high customer satisfaction while handling complex issues and providing helpful guidance.

Job description

Concentrix, a leader in global business services with a focus on customer engagement and improving business performance, is looking for a Customer Service Representative to join our team. This role requires an individual who can support our Information Technology services by providing exceptional customer service, embodying our commitment to excellence. Our ideal candidate will be a problem solver and a communicator who is tech-savvy and capable of maintaining high customer satisfaction. You will be tasked with handling customer inquiries, resolving issues, and ensuring a seamless customer experience aligned with our technological solutions.