IT Customer Service Representative

Concentrix; Lake Helen (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Concentrix, a leader in global business services, is seeking a Customer Service Representative to support our Information Technology services and deliver exceptional customer experiences. You will handle inquiries, resolve issues, and contribute to technology-driven solutions that enhance overall satisfaction.

The role requires strong problem solving and clear communication, with a focus on maintaining high customer satisfaction while navigating our technological offerings.

Job description

Concentrix, a leader in global business services with a focus on customer engagement and improving business performance, is looking for a Customer Service Representative to join our team. This role requires an individual who can support our Information Technology services by providing exceptional customer service, embodying our commitment to excellence. Our ideal candidate will be a problem solver and a communicator who is tech-savvy and capable of maintaining high customer satisfaction. You will be tasked with handling customer inquiries, resolving issues, and ensuring a seamless customer experience aligned with our technological solutions.