ISV & Platform Partnerships Manager

Salesforce; San Francisco (CA); On-site; USD 173,000 - 286,000; Full time

Job summary

Salesforce is seeking a Senior Business Development Manager to lead Slack ecosystem partnerships, recruiting and onboarding strategic partners to extend Slack through integrations, workflows, and MCP programs. You will operate at the intersection of product, partnerships, and commercial strategy.

The role demands strong commercial instincts, cross-functional influence, and a proven ability to scale partner programs in SaaS or AI platforms, guiding partners from outreach to GTM readiness and

Qualifications

• 7+ years in business development, strategic partnerships, or platform strategy in SaaS, AI, developer platforms, or cloud ecosystems.
• Proven experience recruiting partners into platform programs and managing activation and scale.
• Strong product sensibility and knowledge of partner integrations, including APIs, workflows, agents, and automation.
• Familiarity with generative AI, LLMs, MCP (Model Context Protocol), agent frameworks, and the broader AI infrastructure landscape.
• Entrepreneurial spirit with a record of sourcing, developing, and maintaining partner relationships in fast-moving markets.
• Strong commercial instincts combined with the ability to work effectively across technical and non-technical stakeholders.
• Exceptional presentation and communication skills, including business case development and partner storytelling.
• Ability to structure and analyze the quantitative impact of partnerships on the business.
• In-depth experience operating within and leading cross-functional teams (product, engineering, customer success, legal, finance, marketing).
• Passion about Slack, our platform, and the role of AI in transforming how teams work.

Responsibilities

• Drive adoption of Slack’s platform among companies offering software products and services to businesses, with a focus on the AI agent, MCP, and automation ecosystems.
• Recruit and onboard strategic partners that extend Slack through integrations, connectors, workflows, and data connectivity—managing internal alignment and partner readiness throughout.
• Identify whitespace where platform gaps exist and develop partner-driven solutions to address them, including partnerships that enhance intelligent agent workflows and in-context AI capabilities.
• Develop mutually beneficial, trusting relationships with partners. Make Slack a favored company with which to partner.
• Recruit and manage partners across the AI and data stack—including LLM providers, agent platforms, analytics tools, and infrastructure enablers—into Slack’s ecosystem programs.
• Champion creative business models (capacity-based pricing, embedded experiences, ecosystem monetization) that unlock value for customers while ensuring mutual success for partners.
• Support the development of monetization and distribution models tailored for Slack’s MCP ecosystem, AgentExchange, and “Add to Slack” deployment pathways.
• Work cross-functionally with product, engineering, and legal teams to ensure partner solutions are technically sound, secure, and aligned to strategic priorities.
• Own the partner engagement lifecycle: from opportunity identification and initial outreach through onboarding, activation, and GTM readiness.
• Navigate ambiguity, prioritize thoughtfully, and move quickly to bring new partners onto the platform in a rapidly evolving AI landscape.
• Execute go-to-market plans that demonstrate a compelling value proposition for both Slack and its partners.
• Ensure partner engagements are scalable and built for long-term success—your focus is on recruiting new partners and driving activation, not maintaining legacy relationships.
• Partner with stakeholders across Slack product, platform engineering, AI, AppExchange, AgentExchange, and GTM teams to align on roadmap gaps and ecosystem leverage points.
• Understand and communicate market opportunities, trends, partner feedback, and competitive intelligence to cross-functional teams.
• Act as a thought leader on the AI partner landscape and what it means for Slack’s platform strategy.
• Contribute to strategy sessions, internal readouts, and investment cases with insight and clarity.

Skills

Business development

Strategic partnerships

Platform strategy

SaaS / AI partnerships

Cross-functional collaboration

Partner engagement

Presentation skills

Job description

Salesforce is seeking a Senior Business Development Manager to lead Slack ecosystem partnerships, recruiting and onboarding strategic partners to extend Slack through integrations, workflows, and MCP programs. You will operate at the intersection of product, partnerships, and commercial strategy.

The role demands strong commercial instincts, cross-functional influence, and a proven ability to scale partner programs in SaaS or AI platforms, guiding partners from outreach to GTM readiness and