Investor Reporting Operations Lead

PNC; United States; Hybride; USD 75 000 - 105 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental and vision options

Life insurance

Short and long-term disability

401(k) with PNC match

Pension and stock purchase plans

Educational assistance

Wellness program

Paid time off

Résumé du poste

PNC is seeking an Operations Advisor in the Midland footprint to join the Investor Reporting team. The role emphasizes accurate reporting, remitting funds per servicing agreements, and mitigating risk to satisfy regulatory requirements.

The ideal candidate has 4+ years in loan servicing or related financial operations, strong analytical skills, and a proven ability to lead peers and mentor others while ensuring timely delivery.

Qualifications

• Minimum four years of loan servicing experience.
• Strong understanding of financial calculations and cash movement concepts.
• Exceptional time management and prioritization skills.

Responsabilités

• Supports a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met.
• Establishes and monitors process performance measurements and business impact. Prepares performance statistics and reports for internal stakeholders and senior management.
• Monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation.
• Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes.
• Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities.

Connaissances

Loan servicing experience

Investor reporting

Financial calculations

Time management

Detail oriented

Independent problem solving

Decision making

Analytical skills

Leadership and mentoring

Formation

Bachelor's degree

Description du poste

PNC is seeking an Operations Advisor in the Midland footprint to join the Investor Reporting team. The role emphasizes accurate reporting, remitting funds per servicing agreements, and mitigating risk to satisfy regulatory requirements.

The ideal candidate has 4+ years in loan servicing or related financial operations, strong analytical skills, and a proven ability to lead peers and mentor others while ensuring timely delivery.