Senior Investor Reporting Ops Advisor (Remote)

Habitat For Humanity Of Durham; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

PNC's Midland organization seeks a Senior Operations Advisor to lead investor reporting, ensure accurate remittance of funds, and oversee complex transactions within a fast-paced environment.

The role emphasizes risk management, regulatory compliance, and cross-functional collaboration with stakeholders. A minimum of six years in loan servicing and strong analytical skills are preferred.

Qualifications

• Minimum of six years of loan servicing experience.
• Strong understanding of financial calculations and cash movements.
• Ability to analyze reporting discrepancies and resolve issues.
• Excellent time management with multiple deadlines.
• Highly organized with attention to detail.
• Able to identify root causes and implement solutions.
• Strong decision-making and risk assessment.
• Ability to work independently with cross-team collaboration.
• Analytical and critical-thinking for data interpretation.

Responsibilities

• Lead a critical operational support service within an unit and mentor the team.
• Establish performance measurements and report to senior management.
• Promote workflow and assist with complex escalations; serve as escalation point.
• Monitor production efficiency and drive process improvements.
• Ensure compliance with policies and regulatory standards; drive risk mitigation.

Skills

Loan servicing experience

Financial analysis

Attention to detail

Decision making

Independent work

Cross-functional collaboration

Analytical thinking

Education

Bachelor's degree

Job description

PNC's Midland organization seeks a Senior Operations Advisor to lead investor reporting, ensure accurate remittance of funds, and oversee complex transactions within a fast-paced environment.

The role emphasizes risk management, regulatory compliance, and cross-functional collaboration with stakeholders. A minimum of six years in loan servicing and strong analytical skills are preferred.