Investigations Team Lead - AML & Financial Crimes

Bank of America; Addison (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Bank of America is seeking an Investigations Manager to lead a team of Investigations Analysts, drive quality and risk management, and partner with stakeholders across the organization. The role emphasizes strong leadership, decision-making, and the ability to balance production with employee development.

The ideal candidate will have 3+ years in financial crimes or related risk disciplines, with experience guiding complex investigations and ensuring regulatory compliance across teams.

Qualifications

• Demonstrated leadership capabilities with the ability to coach, develop, and motivate others.
• Strong verbal and written communication skills, including the ability to effectively present findings and recommendations.
• Excellent analytical, critical-thinking, and problem-solving abilities.
• Ability to make sound, risk-based decisions in a fast-paced environment.
• Flexible and adaptable with the ability to manage multiple competing priorities.
• Strong organizational and time-management skills.
• Proven ability to collaborate and build relationships across teams and organizational levels.
• Technical proficiency with the ability to quickly learn and navigate multiple investigative systems and tools.

Responsibilities

• Lead, coach, and develop a team of investigators to meet production, quality, and service level expectations.
• Provide guidance on complex investigations, suspicious activity assessments, and escalation decisions.
• Review investigative findings to ensure documentation is accurate, thorough, and compliant with regulatory and enterprise requirements.
• Support the timely and accurate completion of Suspicious Activity Reports (SARs) for submission to regulators and/or law enforcement.
• Monitor team performance and drive accountability for quality, productivity, and risk management standards.
• Conduct quality reviews and provide coaching to support employee development.
• Partner with senior leaders and business stakeholders to communicate investigative trends, risks, and case outcomes.
• Identify and implement process improvements that enhance operational efficiency and effectiveness.

Skills

Leadership

Communication

Analytical thinking

Risk management

Regulatory compliance

Data synthesis

Time management

Attention to detail

Stakeholder collaboration

Job description

Bank of America is seeking an Investigations Manager to lead a team of Investigations Analysts, drive quality and risk management, and partner with stakeholders across the organization. The role emphasizes strong leadership, decision-making, and the ability to balance production with employee development.

The ideal candidate will have 3+ years in financial crimes or related risk disciplines, with experience guiding complex investigations and ensuring regulatory compliance across teams.