Investigations Manager - AML & Risk Oversight

Bank of America; Newark (NJ); On-site; USD 120,000 - 160,000; Full time

Job summary

Bank of America is seeking an Investigations Manager to lead a team of Investigations Analysts, driving quality, productivity, and risk management while meeting regulatory requirements.

The ideal candidate demonstrates strong leadership, sound judgment, and effective decision-making, balancing performance with employee development and collaborating with senior leaders and key stakeholders.

Qualifications

• Proven leadership and ability to coach and develop a team.
• Strong written and verbal communication skills.
• Excellent analytical, critical-thinking, and problem-solving abilities.
• Ability to make sound risk-based decisions in a fast-paced environment.
• Flexible with multiple priorities and adaptable.
• Strong organizational and time-management skills.
• Collaborate across teams and levels.
• Technical proficiency to learn investigative systems quickly.
• Attention to detail and accountability.

Responsibilities

• Lead, coach, and develop a team of investigators to meet production, quality, and service level expectations.
• Provide guidance on complex investigations and escalation decisions.
• Review findings for accuracy, thoroughness, and regulatory compliance.
• Support timely completion of SARs for regulators and law enforcement.
• Monitor performance and drive accountability for quality and risk management.
• Conduct quality reviews and coach for employee development.
• Partner with senior leaders to communicate trends, risks, and outcomes.
• Identify and implement process improvements for efficiency.

Skills

People Leadership

Communication

Analytical thinking

Attention to detail

Regulatory compliance

Time management

Cross-team collaboration

Investigative systems

Risk-based decisions

Data synthesis

Job description

Bank of America is seeking an Investigations Manager to lead a team of Investigations Analysts, driving quality, productivity, and risk management while meeting regulatory requirements.

The ideal candidate demonstrates strong leadership, sound judgment, and effective decision-making, balancing performance with employee development and collaborating with senior leaders and key stakeholders.