Investigations Manager, AML & Risk Insights

Bank of America; Florida; On-site; USD 110,000 - 160,000; Full time

Job summary

Bank of America seeks an Investigations Manager to lead a team of Investigations Analysts, focusing on quality, productivity, and risk management in AML and regulatory compliance. The role requires strong leadership, sound judgment, and collaboration with multiple stakeholders to ensure timely SAR submissions and adherence to standards.

The successful candidate will coach, develop talent, and drive process improvements while balancing regulatory requirements with enterprise objectives in a

Qualifications

• Demonstrated leadership with ability to coach, develop, motivate teams.

Responsibilities

• Lead, coach, and develop a team of investigators to meet production, quality, and service level expectations.
• Provide guidance on complex investigations, suspicious activity assessments, and escalation decisions.
• Review investigative findings to ensure documentation is accurate, thorough, and compliant with regulatory and enterprise requirements.
• Support timely and accurate completion of SARs for submission to regulators and law enforcement.
• Monitor team performance and drive accountability for quality, productivity, and risk management standards.
• Conduct quality reviews and provide coaching to support employee development.
• Partner with senior leaders to communicate investigative trends, risks, and case outcomes.
• Identify and implement process improvements that enhance operational efficiency and effectiveness.

Skills

People Leadership

Team Development

Analytical Thinking

Attention to Detail

Data Synthesis

Risk Judgment

Written Communication

Time Management

Investigative Systems

Regulatory Compliance

Policy Adherence

Continuous Improvement

Tools

Case Management Systems

Transaction Monitoring Systems

Cyber Investigations Tools

Job description

Bank of America seeks an Investigations Manager to lead a team of Investigations Analysts, focusing on quality, productivity, and risk management in AML and regulatory compliance. The role requires strong leadership, sound judgment, and collaboration with multiple stakeholders to ensure timely SAR submissions and adherence to standards.

The successful candidate will coach, develop talent, and drive process improvements while balancing regulatory requirements with enterprise objectives in a