Intermodal Gate Technician

REMPREX, INC; Elwood (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Hybrid Work Schedules

Employee Assistance Program

401(k)

Job summary

REMPREX, INC. is seeking a Gate Service Representative to support intermodal gate transactions and maintenance at our Elwood, IL terminal. You will work with proprietary technology to ensure safe, efficient, and customer-oriented service in a 24/7 operation.

The role requires a high school diploma, valid driver's license, and strong problem-solving ability. You will perform preventative maintenance, troubleshoot system health, and assist with installations while handling data entry and inventory

Qualifications

• High School diploma or equivalent.
• Valid Driver’s License with a clean MVR.
• Demonstrated attention to detail.
• An interest in and commitment to continual growth.
• Strong interpersonal skills and a commitment to unwavering professionalism.
• Ability to quickly analyze and solve problems in a high-pressure environment with the ability to implement procedural modifications with minimal supervision.
• Working knowledge of Microsoft Office applications. Basic technical orientation with computers, printers and multi-line telephonic equipment. Mechanical aptitude with basic knowledge of networking hardware and software.
• Ability to multi-task, demonstrate flexibility and persevere in an environment that with rapidly changing customer requests and requirements, seasonal variances in workload and industry needs and requirements. Must be able to adapt to extended or adjusted hours as needed in a 24/7/365 operation.

Responsibilities

• Service, repair, and perform preventative maintenance on Automated Gating System (AGS) equipment and its components
• Survey, repair, and troubleshoot overall system health and performance
• Proactively report on system specifications, operations, inventory needs, and site performance
• Explain site health information and provide technical insight on system repairs to client management
• Assist in testing new-generation AGS components and provide reliability and suitability reports to management
• Assist with the install and commission of AGS equipment on site
• Accurately and efficiently process automated and manual gate transactions as needed, entering data into an office computer or handheld device for each unit as it enters or exits the intermodal terminal
• Manage inventory
• Maintain a client work environment in REMPREX vehicles, Driver’s Assistance Building and server room.

Skills

Attention to detail

Interpersonal skills

Problem solving

Multitasking

Flexibility

Microsoft Office

Technical orientation

Communication

Education

High School diploma or equivalent

Tools

Printers

Telephony equipment

Networking hardware

Job description

REMPREX, INC. is seeking a Gate Service Representative to support intermodal gate transactions and maintenance at our Elwood, IL terminal. You will work with proprietary technology to ensure safe, efficient, and customer-oriented service in a 24/7 operation.

The role requires a high school diploma, valid driver's license, and strong problem-solving ability. You will perform preventative maintenance, troubleshoot system health, and assist with installations while handling data entry and inventory