Integrated Account Management Associate Director (Remote)

Merck; Providence (RI); Remote; USD 142,000 - 224,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid holidays

Job summary

Merck is seeking an IAM Customer Manager to lead end-to-end contracting for pharmaceutical and medical benefit products. In partnership with the National Account Director, you will drive implementation, negotiate terms, and analyze account performance to optimize net sales.

You will coordinate with cross-functional teams to develop Customer Account Plans, assess profitability, and identify contracting opportunities that align with access objectives.

Qualifications

• BA/BS degree or equivalent.
• Proven account management capability with PBM, MCO, and Health Plan accounts.
• Proven ability to negotiate, finalize, and execute on contracts.
• Proven ability to deliver high accuracy financial analyses and communicate results to senior leadership.
• Proven ability to drive key initiatives to completion and deliver results on time.
• Proven ability to set clear priorities, adapt quickly, and deliver results in a fast-moving environment.
• Proven ability to think strategically, build strong relationships, make sound business decisions, analyze complex issues, and turn plans into action.

Responsibilities

• Manages end-to-end contract process by drafting, revising, and negotiating utilization-based contracts for pharmaceutical and medical benefit products.
• Engagement with NAD to drive activities such as implementation and negotiation of contracting initiatives.
• Evaluation/review of account performance and segment trends to optimize net sales for our company products.
• Balance improved customer performance with our company business objectives.
• Development and implementation of Customer Account Plans.

Skills

Account management

Negotiation

Financial analysis

Strategic thinking

Education

BA/BS degree

Job description

Merck is seeking an IAM Customer Manager to lead end-to-end contracting for pharmaceutical and medical benefit products. In partnership with the National Account Director, you will drive implementation, negotiate terms, and analyze account performance to optimize net sales.

You will coordinate with cross-functional teams to develop Customer Account Plans, assess profitability, and identify contracting opportunities that align with access objectives.