Intake & Scheduling Specialist

NYU Langone Health System; Village of Lake Success (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Hospital-Long Island, located in Lake Success, seeks a Secretary I - Intake/Scheduler to support front-end operations for the Faculty Group Practice Orthopedics. The role includes greeting patients, answering calls, scheduling appointments and handling administrative duties.

Minimum qualifications include a High School Diploma with strong organizational, interpersonal, and verbal/written communication skills, and a focus on patient experience and confidentiality.

Qualifications

• High School Diploma required with excellent organizational and interpersonal skills.
• Strong verbal and written communication and customer service orientation essential.
• Ability to complete multiple tasks efficiently in a team environment.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Answers calls, takes messages, and routes messages to appropriate contact.
• Maintains cooperative relationships with physicians, nurses, and office staff.
• Prepares routine letters and forms as needed.
• Promotes the use and sign-up of MyChart.

Skills

Scheduling software

Customer service

Communication skills

Education

High School Diploma

Job description

NYU Langone Hospital-Long Island, located in Lake Success, seeks a Secretary I - Intake/Scheduler to support front-end operations for the Faculty Group Practice Orthopedics. The role includes greeting patients, answering calls, scheduling appointments and handling administrative duties.

Minimum qualifications include a High School Diploma with strong organizational, interpersonal, and verbal/written communication skills, and a focus on patient experience and confidentiality.