Intake & Scheduling Secretary I

NYU Langone Health System; Village of Lake Success (NY); On-site; USD 51,188 - 62,563; Full time

Job summary

NYU Langone Hospital-Long Island is seeking a Secretary I - Intake/Scheduler to support GI clinic operations in Lake Success. You will greet patients, answer calls, schedule appointments, and perform a range of front-end administrative duties as needed.

The role emphasizes patient experience, HIPAA compliance, and collaboration with physicians and staff. Minimum qualifications include a high school diploma and strong organizational and communication skills; scheduling software experience is

Qualifications

• To qualify you must have a High School Diploma.
• Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Obtains authorizations for services as needed.
• Answers calls and takes messages.
• Supports patient access activities (i.e. greets patients, collects information, answers questions, requests for assistance).
• Maintains confidentiality and follows HIPAA and ROI procedures.
• Releases medical records in accordance with HIPAA and ROI procedures.

Skills

Customer service

Organizational skills

Verbal communication

Written communication

Interpersonal skills

Education

High School Diploma

Tools

Scheduling software

Job description

NYU Langone Hospital-Long Island is seeking a Secretary I - Intake/Scheduler to support GI clinic operations in Lake Success. You will greet patients, answer calls, schedule appointments, and perform a range of front-end administrative duties as needed.

The role emphasizes patient experience, HIPAA compliance, and collaboration with physicians and staff. Minimum qualifications include a high school diploma and strong organizational and communication skills; scheduling software experience is