Intake & Scheduling Specialist I

NYU Langone Hospitals; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Hospital—Long Island seeks a Secretary I - Intake/Scheduler for the Lake Success area to support front-end operations. The role includes greeting patients, scheduling appointments, handling calls, and providing non-clinical guidance to patients and staff.

Responsibilities cover authorizations, documentation, and coordinating with physicians and practice staff while upholding NYU Langone Health service standards and patient experience goals.

Qualifications

• High School Diploma required.
• Excellent organizational and communication skills.
• Ability to handle multiple tasks and inquiries.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Obtains authorizations for services as needed.
• Answers calls, takes messages, and routes to the appropriate contact.
• Maintains patient confidentiality and adheres to HIPAA and service standards.
• Greet patients and support proper patient access and scheduling processes.

Skills

Scheduling

Patient communication

HIPAA awareness

Education

High School Diploma

Tools

EPIC EMR

Job description

NYU Langone Hospital—Long Island seeks a Secretary I - Intake/Scheduler for the Lake Success area to support front-end operations. The role includes greeting patients, scheduling appointments, handling calls, and providing non-clinical guidance to patients and staff.

Responsibilities cover authorizations, documentation, and coordinating with physicians and practice staff while upholding NYU Langone Health service standards and patient experience goals.