Intake & Scheduling Coordinator

SilkRoad; Village of Lake Success (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler to support the Faculty Group Practice at Lake Success. The role involves greeting patients, scheduling visits, and coordinating administrative tasks to ensure smooth patient flow and timely care.

Responsibilities include handling communications, obtaining authorizations, managing in-basket messages, and supporting the patient access process while upholding service standards and privacy protections.

Qualifications

• High School Diploma or equivalent required.
• Excellent organizational and communication skills.
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Greet patients and provide front-end administrative support.
• Schedule patient appointments and coordinate with providers.
• Obtain authorizations and manage messages, faxes, and mail.
• Maintain HIPAA compliance and accurate documentation in the EMR (Epic).
• Assist with registration policies and staff training as needed.

Job description

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler to support the Faculty Group Practice at Lake Success. The role involves greeting patients, scheduling visits, and coordinating administrative tasks to ensure smooth patient flow and timely care.

Responsibilities include handling communications, obtaining authorizations, managing in-basket messages, and supporting the patient access process while upholding service standards and privacy protections.