Intake & Scheduling Secretary I

NYU Langone Hospitals; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I - Intake/Scheduler (FGP) for the Manhattan, Murray Hill location. The role involves greeting patients, answering calls, scheduling appointments, and performing administrative duties to support practice operations.

Responsibilities include authorizations, managing waitlists, communicating instructions, and ensuring a smooth patient experience in alignment with NYU Langone Health standards.

Qualifications

• High School Diploma or equivalent required.
• Excellent organizational and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Schedule appointments for visits, treatments, and procedures.
• Answer calls, take messages, and route to appropriate staff.
• Prepare standard letters and forms as needed.
• Maintain physician calendars and send calendar invites.
• Assist with patient access activities and greet patients.
• Foster a positive patient experience and adhere to service standards.

Skills

Customer service

Scheduling

Phone etiquette

Communication

Multitasking

Education

High School Diploma

Tools

Epic EMR

Job description

NYU Langone Health is seeking a Secretary I - Intake/Scheduler (FGP) for the Manhattan, Murray Hill location. The role involves greeting patients, answering calls, scheduling appointments, and performing administrative duties to support practice operations.

Responsibilities include authorizations, managing waitlists, communicating instructions, and ensuring a smooth patient experience in alignment with NYU Langone Health standards.