Front Desk & Scheduling Secretary I (Intake)

NYU Langone Health; New York (NY); On-site; USD 57,000 - 58,000; Full time

Job summary

NYU Langone Health in Manhattan is seeking a Secretary I-Intake/Sched (FGP) to perform front-end administrative duties, greet patients, answer calls, schedule appointments, and support practice operations.

The role requires strong organizational and communication skills, the ability to handle multiple tasks, and a commitment to patient experience. Training will cover Epic and workflow processes, with emphasis on accuracy and timely responses.

Qualifications

• High School Diploma is required.
• Excellent organizational, interpersonal and verbal/written communications skills are required.
• Light, accurate keyboarding skills are required.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Answers calls and takes messages, and routes to the appropriate person.
• Obtains authorizations for services as needed.
• Reviews waitlists and calls patients with appointment options.
• Maintains patient access activities and supports the patient experience standards.

Skills

Customer service

Communication

Organization

Interpersonal skills

Verbal communication

Written communication

Keyboarding

Education

High School Diploma

Job description

NYU Langone Health in Manhattan is seeking a Secretary I-Intake/Sched (FGP) to perform front-end administrative duties, greet patients, answer calls, schedule appointments, and support practice operations.

The role requires strong organizational and communication skills, the ability to handle multiple tasks, and a commitment to patient experience. Training will cover Epic and workflow processes, with emphasis on accuracy and timely responses.