Intake Scheduler – Radiology Front Desk

NYU Langone Hospitals; New York (NY); On-site; USD 57,000 - 58,000; Full time

Job summary

NYU Langone Health in Manhattan seeks a Secretary I – Intake/Scheduler to support Radiology front desk operations. You will greet patients, schedule appointments, obtain authorizations, and manage communications, ensuring accurate data entry in EPIC and timely patient follow-up.

As part of the Faculty Group Practice, you will collaborate with physicians and staff, uphold patient experience standards, and promote MyChart enrollment.

Qualifications

• High School Diploma required; excellent organizational and communication skills.
• Ability to handle multiple tasks in a fast-paced radiology front desk.
• Knowledge of scheduling and patient intake processes preferred.

Responsibilities

• Schedule appointments for visits, treatments, and procedures and manage waitlists.
• Obtain authorizations and answer calls, routing messages to the correct contact.
• Greet patients and support front-desk operations and patient access.
• Promote MyChart enrollment and guide patients through scheduling steps.
• Maintain calendars and coordinate with physicians, nurses, and staff.
• Ensure HIPAA compliance and proper documentation in the EMR (EPIC).

Skills

Organizational skills

Interpersonal communication

Verbal and written communication

Customer service

Multitasking

Phone etiquette

Education

High School Diploma

Tools

EPIC EMR

Scheduling software

Job description

NYU Langone Health in Manhattan seeks a Secretary I – Intake/Scheduler to support Radiology front desk operations. You will greet patients, schedule appointments, obtain authorizations, and manage communications, ensuring accurate data entry in EPIC and timely patient follow-up.

As part of the Faculty Group Practice, you will collaborate with physicians and staff, uphold patient experience standards, and promote MyChart enrollment.