Radiology Intake & Scheduling Specialist

NYU Langone Health System; Village of Great Neck (NY); On-site; USD 56,000 - 57,000; Full time

Job summary

NYU Langone Hospital-Long Island is seeking a Secretary I - Intake/Scheduler, FGP - Radiology - Great Neck to support front-end operations. The role includes greeting patients, scheduling visits, and coordinating with physicians and staff to ensure timely appointments and accurate record handling.

Responsibilities include managing calls, authorizations, and messaging, while maintaining patient experience standards and HIPAA compliance.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required.

Responsibilities

• Schedules patient appointments for visits, treatments, and procedures and manages waitlists.
• Obtains authorizations for services as needed and answers calls or routes messages to the appropriate contact.
• Greet patients, register information, and support front-end practice operations.
• Maintains knowledge of patient experience standards and service expectations.
• Supports patient access activities and assists with scheduling scripts and calendar management.
• Releases medical records in accordance with HIPAA and FGP ROI procedures, and coordinates with EPIC for document handling.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Education

High School Diploma

Job description

NYU Langone Hospital-Long Island is seeking a Secretary I - Intake/Scheduler, FGP - Radiology - Great Neck to support front-end operations. The role includes greeting patients, scheduling visits, and coordinating with physicians and staff to ensure timely appointments and accurate record handling.

Responsibilities include managing calls, authorizations, and messaging, while maintaining patient experience standards and HIPAA compliance.