Patient Intake & Scheduling Specialist

NYU Langone Health; New York (NY); Presencial; USD 57 000 - 58 000; Tempo integral

Resumo da oferta

NYU Langone Health's NYU Grossman School of Medicine is seeking a Secretary I-Intake/Scheduler to coordinate patient visits, manage waitlists, and obtain service authorizations. You will communicate appointment instructions to patients and support the front-line patient access workflow.

The role requires strong organizational and communication skills, provides HIPAA-compliant patient interactions, and may involve training others. Proficiency with EPIC and MyChart is preferred.

Qualificações

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communications skills.
• Basic knowledge of word processing, spreadsheet, database and Internet applications.
• Light, accurate keyboarding skills.
• Ability to complete multiple tasks efficiently and thrive in a team work environment.

Responsabilidades

• Schedules appointments for visits, treatments, and procedures.
• Reviews appointment confirmation responses and manages waitlists.
• Obtains authorizations for services as needed.
• Answers calls and takes messages.
• Prepares standard letters and forms as needed.
• Supports patient access activities and guides patients to proper contacts.
• Gives patients scheduling instructions and information for upcoming appointments.

Formação académica

High School Diploma

Ferramentas

EPIC

Descrição da oferta de emprego

NYU Langone Health's NYU Grossman School of Medicine is seeking a Secretary I-Intake/Scheduler to coordinate patient visits, manage waitlists, and obtain service authorizations. You will communicate appointment instructions to patients and support the front-line patient access workflow.

The role requires strong organizational and communication skills, provides HIPAA-compliant patient interactions, and may involve training others. Proficiency with EPIC and MyChart is preferred.