Medical Intake & Scheduling Coordinator

NYU Langone Hospitals; New York (NY); Sur place; USD 57 000 - 58 000; Plein temps

Résumé du poste

NYU Langone Health, NYU Grossman School of Medicine in Manhattan, seeks a Secretary I - Intake/Scheduler to support Radiology front‑end operations, greet patients, answer calls, and schedule appointments. The role requires excellent customer service, organization, and effective communication, with preferred experience in medical office scheduling.

Duties include processing authorizations, managing waitlists, coordinating calendars, and ensuring HIPAA compliant handling of patient information.

Qualifications

• High School Diploma required with strong organizational skills.
• Excellent customer service and communication abilities.
• Experience with scheduling or medical office software preferred.

Responsabilités

• Schedules appointments for radiology visits and procedures.
• Answers calls, greets patients, and manages waitlists.
• Obtains authorizations and communicates instructions to patients.
• Maintains patient confidentiality and handles mail and faxes.
• Supports patient access and coordinates with staff to ensure smooth workflow.

Connaissances

Customer service

Communication

Scheduling

Organizational skills

Formation

High School Diploma

Outils

Scheduling software

Description du poste

NYU Langone Health, NYU Grossman School of Medicine in Manhattan, seeks a Secretary I - Intake/Scheduler to support Radiology front‑end operations, greet patients, answer calls, and schedule appointments. The role requires excellent customer service, organization, and effective communication, with preferred experience in medical office scheduling.

Duties include processing authorizations, managing waitlists, coordinating calendars, and ensuring HIPAA compliant handling of patient information.