Front Office Scheduler – Outpatient Radiology

NYU Langone Hospitals; Village of Great Neck (NY); Hybride; USD 51 000 - 63 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

Wellness program

Résumé du poste

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler to support outpatient radiology in Great Neck. You will greet patients, schedule appointments, process authorizations, and coordinate front-desk activities with clinicians and staff.

The role emphasizes patient experience, HIPAA compliance, and proficiency with Epic. Strong communication and organization are essential for success and teamwork.

Qualifications

• High School Diploma required; strong organizational and communication skills.
• Ability to multitask and manage multiple applications and schedules.
• Proficiency with basic computer applications and scheduling platforms.

Responsabilités

• Schedules appointments for visits, treatments, and procedures; manages waitlists and informs patients of upcoming visits.
• Answers calls, takes messages, and routes to appropriate contact in a timely manner.
• Prepares standard letters and forms; supports administrative physician and practice operations.
• Manages physician calendars, creates and sends calendar invites, and coordinates patient access activities.
• Releases medical records per HIPAA and FGP ROI procedures; documents disclosures in Epic.
• Guides patients on scheduling steps, MyChart sign-up, and provides non-clinical instructions for appointments.

Connaissances

Customer service

Organizational skills

Verbal and written communication

Multitasking

Scheduling coordination

Formation

High School Diploma

Outils

Epic

Description du poste

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler to support outpatient radiology in Great Neck. You will greet patients, schedule appointments, process authorizations, and coordinate front-desk activities with clinicians and staff.

The role emphasizes patient experience, HIPAA compliance, and proficiency with Epic. Strong communication and organization are essential for success and teamwork.