Intake Billing Specialist

violet health | Infusion Care; Keego Harbor (MI); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Competitive base salary and incentives

Comprehensive health, dental, vision

401(k) plan starting 2027

Generous PTO and holidays

Job summary

Violet Health in Michigan is seeking an Intake & Billing Specialist to join a patient‑first infusion center. You will verify insurance eligibility, handle patient intake, and ensure accurate medical billing and claims submission to support revenue cycle operations.

Responsibilities include coordinating prior authorizations, entering charges, and tracking claims while communicating policies clearly to patients. A HIPAA‑compliant environment and proficient EHR usage are essential for success.

Qualifications

• 2+ years of healthcare infusion intake, infusion coding, and infusion billing.
• Hands‑on experience with EHR/EMR platforms, medical billing software, Google Workspace, Slack, Rippling, and Weinfuse.
• Understanding of ICD-10/CPT coding, prior authorization workflows, and payer rules.
• Excellent verbal/written communication, strong attention to detail, and a compassionate, patient‑first mindset.

Responsibilities

• Verify insurance eligibility and complete patient intake.
• Coordinate pre-authorizations and coverage confirmations with payers.
• Enter charges, compile electronic claims, and submit medical bills per guidelines.
• Track claim statuses, resolve denials, and manage appeals.
• Explain billing policies, estimates, and copays to patients empathetically.
• Maintain HIPAA compliance and accurate data input in the EHR system.

Skills

Verbal communication

Written communication

Attention to detail

Compassionate mindset

Tools

EHR/EMR platforms

Medical billing software

Google Workspace

Slack

Rippling

Weinfuse

Job description

About Violet Health

At Violet Health, we are on a mission to deliver top-tier infusion and injection therapy in a comfortable, patient-first center. Recognized as a leader in healthcare culture, we operate on core values: Be Kind, Do What’s Right, Make It Happen, Never Settle, and Enjoy the Ride.

We are looking for an Intake & Billing Specialist who shares our passion for health equity, operational excellence, and patient-centered care. MUST RESIDE IN MICHIGAN Pay based off experience.

Role Overview

As an Intake & Billing Specialist, you will sit at the intersection of patient onboarding and revenue cycle operations. You will serve as the first point of touch for verifying insurance eligibility, completing patient intake, and ensuring accurate, timely medical billing and claims submission.

What You’ll Do

• Patient Intake & Verification: Review patient referrals, process registration forms, and verify medical insurance benefits/eligibility prior to appointments.
• Prior Authorizations: Coordinate with insurance payers to secure pre-authorizations and coverage confirmations for specialized treatments.
• Billing & Claims Processing: Enter charges, compile electronic claims, and submit medical bills according to coding and payer guidelines.
• Accounts Receivable & Denial Management: Track claim statuses, resolve billing discrepancies, manage rejections/denials, and handle appeals.
• Patient Communication: Clearly explain billing policies, out-of-pocket estimates, and copays to patients with empathy and professionalism.
• Compliance & Records: Maintain strict adherence to HIPAA standards and ensure accurate data input in the Electronic Health Record (EHR) system.

Qualifications

• Experience: 2+ years of healthcare infusion intake, infusion coding, and infusion billing.
• Technical Proficiency: Hands‑on experience with EHR/EMR platforms, medical billing software, Google Workspace, Slack, Rippling, and Weinfuse.
• Knowledge: Understanding of ICD-10/CPT coding, prior authorization workflows, and commercial/government payer rules.
• Soft Skills: Excellent verbal/written communication, strong attention to detail, and a compassionate, patient‑first mindset.

Benefits & Perks

• Competitive base salary and performance incentives.
• Comprehensive health, dental, and vision insurance options.
• Generous Paid Time Off (PTO) and paid holidays.
• 401(k) plan options starting January 2027.
• A collaborative, inclusive, and mission‑driven team culture.

The Pay Range For This Role Is

22 - 35 USD per hour(Sylvan Lake)