Clinical Intake RN

violet health | Infusion Care; Clinton Charter Township (MI); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

PTO & holidays

Continuing education

Job summary

Violet Health is seeking an experienced RN Clinical Intake Specialist in Michigan to evaluate patient referrals, assess urgency, and guide onboarding into our care pathways. You will work as the initial clinical touchpoint, coordinating with physicians and multidisciplinary teams to ensure a seamless patient experience.

The ideal candidate will have strong clinical assessment skills, excellent communication, and a patient-centered approach. Oncology care coordination experience is highly valued.

Qualifications

• Active RN license in state of practice (Compact license preferred).
• ADN required; BSN preferred.
• 2-3 years clinical nursing experience (intake/case management/triage/ambulatory care preferred).
• Oncology experience preferred (inpatient/outpatient/navigation).
• Proficiency with EHR systems and digital communication tools.

Responsibilities

• Clinical Assessment & Triage: evaluate referrals, medical records, and diagnostic reports to determine urgency.
• Onboarding & Care Coordination: coordinate with physicians and teams for smooth care transitions.
• Patient & Family Education: guide patients and families through intake, explain care protocols, address questions.
• Documentation & Compliance: chart notes and histories in EHR, HIPAA compliant.
• Specialized Case Evaluation: review cancer care histories and treatment regimens to route to specialists.

Skills

Active listening

Verbal communication

Written communication

Time management

Empathetic patient engagement

Education

Associate Degree in Nursing (ADN)

Bachelor of Science in Nursing (BSN) preferred

Tools

Epic

Cerner

Job description

At Violet Health, we are reimagining ambulatory care by delivering high-quality, patient-centered infusion and injection therapies in comfortable, modern, and tranquil environments. We combine attentive clinical care with warm hospitality to provide an exceptional experience for patients navigating chronic, rare, or complex conditions.

• MUST RESIDE IN MICHIGAN****

Registered Nurse - Clinical Intake Specialist

Location: Sylvan Lake, Clinton Township, Howell, Allen Park

Job Type: Full-time

Department: Patient Intake & Clinical Coordination

About The Role

We are seeking a detail-oriented, compassionate, and clinically skilled Registered Nurse (RN) Clinical Intake Specialist to join our patient care team. In this pivotal role, you will serve as the initial clinical touchpoint for incoming patients, evaluating medical histories, assessing urgency, and ensuring seamless onboarding into our care pathways.

The ideal candidate possesses strong clinical assessment skills, excellent communication abilities, and a patient-centered mindset. Experience in oncology or complex care management is strongly preferred, as many of our cases involve detailed medical reviews and coordination for specialized treatment plans.

Key Responsibilities

• Clinical Assessment & Triage: Conduct thorough phone or virtual clinical evaluations of incoming patient referrals, medical records, and diagnostic reports to determine urgency and care needs.
• Onboarding & Care Coordination: Facilitate the intake process by coordinating with referring physicians, specialists, and multidisciplinary teams to ensure a smooth transition of care.
• Patient & Family Education: Serve as a empathetic advocate, guiding patients and their families through the initial intake process, explaining care protocols, and addressing initial questions or concerns.
• Documentation & Compliance: Accurately chart clinical notes, medical histories, and triage findings in the Electronic Health Record (EHR) system, adhering to HIPAA and organizational quality standards.
• Specialized Case Evaluation: Review complex clinical histories - particularly cancer care diagnoses, lab results, and treatment regimens to route patients to the appropriate specialists efficiently.

Qualifications

• Licensure: Active, unrestricted Registered Nurse (RN) license in the state of practice (Compact license preferred).
• Education: Associate Degree in Nursing (ADN) required; Bachelor of Science in Nursing (BSN) preferred.
• Experience:
  • Minimum of 2-3 years of clinical nursing experience (intake, case management, triage, or ambulatory care experience preferred).
  • Oncology experience (inpatient, outpatient, or navigation) is strongly preferred.
• Technical Skills: Proficiency with Electronic Health Record (EHR) systems (e.g., Epic, Cerner) and general digital communication tools.
• Soft Skills: Exceptional active listening, verbal/written communication, time management, and empathetic patient engagement.

What We Offer

• Competitive salary based on experience
• Comprehensive medical, dental, and vision benefits
• 401(k) starting January 2027
• Generous Paid Time Off (PTO) and paid holidays
• Continuing education allowance and professional development opportunities