Intake & Authorization Specialist — Detail‑Driven Admin

Nufactor; Temecula (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Nufactor is seeking a detail-oriented administrative professional to support the Intake and Authorizations department. The role involves coordinating follow-up with health plans, documenting calls, and assisting with benefit verifications and patient packet processes.

Ideal candidates will have strong written and verbal communication, excellent organizational skills, and proficiency with Microsoft Office. Knowledge of HIPAA and compliance is essential; some overtime may be required.

Qualifications

• Excellent verbal and written communication with customers and management.
• Strong organizational and data presentation skills.
• High accuracy and ability to meet deadlines.
• Ability to prioritize and track multiple projects.
• Team player with the ability to work with others.
• Maintain confidentiality per HIPAA requirements.
• Willingness to work overtime for special projects.
• Ability to work independently with limited supervision.
• Strong problem-solving and adaptability.
• Basic understanding of Internet technologies.

Responsibilities

• Follow up calls to health plans and document outcomes.
• Record calls and statuses in the system of record.
• Assist with annual benefit verifications.
• File, organize, and scan patient packets.
• Ensure compliance with company policies and regulations.
• Collaborate with team and respond to inquiries with professionalism.
• Identify solutions and communicate progress to stakeholders.

Skills

Verbal and written communication

Organizational skills

Attention to detail

Time management

Teamwork

HIPAA confidentiality

Overtime flexibility

Independent work

Problem solving

Internet basics

Education

High School Diploma or equivalent

Tools

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Job description

Nufactor is seeking a detail-oriented administrative professional to support the Intake and Authorizations department. The role involves coordinating follow-up with health plans, documenting calls, and assisting with benefit verifications and patient packet processes.

Ideal candidates will have strong written and verbal communication, excellent organizational skills, and proficiency with Microsoft Office. Knowledge of HIPAA and compliance is essential; some overtime may be required.