Insurance & Membership Services Specialist

AAA; Jefferson City (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health coverage

401(k) matching

Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises in Missouri is seeking a service-focused Insurance Sales Support specialist to assist members and insureds, respond to inquiries, and help with policy and membership changes. You will process payments, verify coverage, and prepare binders, supporting field sales and agents.

The role emphasizes cross-selling opportunities, data accuracy, and strong customer service. Qualifications include a high school diploma, 1–3 years in customer service, data entry, and a Property and

Qualifications

• High School GED or equivalent required.
• 1–3 years in customer service preferred.
• Moderate proficiency in data entry.
• Moderate Microsoft Word and Excel skills preferred.
• Advanced customer service skills preferred.
• Property & Casualty license required; active in selling state.

Responsibilities

• Provide professional customer service to members and insureds.
• Sell memberships and assist in the sale of insurance to prospective insureds.
• Handle changes to existing policies, renewals, and billing information.
• Verify insurance coverage and provide binders as requested.
• Perform typing and other administrative duties.
• Develop insurance leads for sales agents and life specialists.
• Engage in cross-selling opportunities and resolve issues with discretion.

Skills

Customer service

Communication

Problem solving

Sales support

Education

High School GED

Tools

Microsoft Word

Microsoft Excel

Job description

Auto Club Enterprises in Missouri is seeking a service-focused Insurance Sales Support specialist to assist members and insureds, respond to inquiries, and help with policy and membership changes. You will process payments, verify coverage, and prepare binders, supporting field sales and agents.

The role emphasizes cross-selling opportunities, data accuracy, and strong customer service. Qualifications include a high school diploma, 1–3 years in customer service, data entry, and a Property and