Membership & Insurance Growth Specialist

AAA Auto Club Enterprises; Wentzville (MO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage for medical, dental, &

401(K) with company match and Pension

Tuition assistance

Floating holidays and PTO for社区 events

Paid parental leave

Wellness programs

Employee discounts (membership,保险,旅行,演

Job summary

AAA Auto Club Enterprises is seeking a Field Sales support role in Missouri to assist members and insureds with memberships and insurance services. The position involves selling memberships, processing changes, renewals, billing, and payments, as well as providing binders and routine administrative tasks.

You will also develop leads for sales agents and cross-sell opportunities. Strong customer service skills and a valid Property and Casualty Insurance License are required; a state license

Qualifications

• High School GED required.
• 1–3 years customer service preferred.
• Moderate proficiency in data entry required.
• Moderate Microsoft Word and Excel skills preferred.
• Advanced customer service skills preferred.
• Property and Casualty Insurance License required.
• Property and Casualty Insurance License, valid in selling state — issued by state within 1 year required.

Responsibilities

• Provide professional customer service to members and insureds; offer information on memberships and insurance.
• Sell memberships and assist in the sale of insurance; process changes, renewals and billing information; accept payments and verify coverage.
• Develop insurance leads for office sales agents and life specialists.
• Communicate positively with staff; maintain good relations with management.
• Provide service support for management, sales and life agents; engage in cross selling opportunities.
• Resolve member and insured-related problems using discretion; refer issues requiring more authority.
• Service work follows sales and underwriting guidelines.
• Handle complex transactions and basic complaints; escalate to Insurance Specialists or Sales Management as needed.

Skills

Customer service

Data entry

Microsoft Word

Microsoft Excel

Advanced customer service

Education

High School GED

Property and Casualty Insurance License

Property and Casualty/Solicitors License

Tools

Microsoft Word

Microsoft Excel

Job description

AAA Auto Club Enterprises is seeking a Field Sales support role in Missouri to assist members and insureds with memberships and insurance services. The position involves selling memberships, processing changes, renewals, billing, and payments, as well as providing binders and routine administrative tasks.

You will also develop leads for sales agents and cross-sell opportunities. Strong customer service skills and a valid Property and Casualty Insurance License are required; a state license