Member Services & Insurance Sales Specialist

AAA Auto Club Enterprises; Lee's Summit (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health coverage for medical, dental, 视

401(K) matching and Pension

Tuition assistance

Floating holidays and PTO for programs

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises in Missouri seeks an Insurance Customer Service Representative to support Field Sales and members with memberships and insurance services.

The role involves assisting walk-in and telephone inquiries, processing changes, and providing information on billing, payments, and coverage. Licenses required include Property and Casualty insurance licenses valid in the selling state.

Qualifications

• High School GED required.
• 1-3 years customer service preferred.
• Moderate proficiency in data entry required.
• Moderate Microsoft Word and Excel skills preferred.
• Advanced customer service skills preferred.

Responsibilities

• Provide professional customer service to members and insureds.
• Assist walk-in and phone members seeking insurance services; sell memberships and assist in selling insurance.
• Develop insurance leads for office sales agents and life specialists.
• Communicate positively with staff and maintain relationships with management.
• Handle routine to complex transactions and refer issues to higher authorities when needed.

Skills

Customer service

Data entry

Advanced customer service

Education

High School GED

Tools

Microsoft Word

Excel

Job description

AAA Auto Club Enterprises in Missouri seeks an Insurance Customer Service Representative to support Field Sales and members with memberships and insurance services.

The role involves assisting walk-in and telephone inquiries, processing changes, and providing information on billing, payments, and coverage. Licenses required include Property and Casualty insurance licenses valid in the selling state.