Membership & Insurance Services Specialist

ACMO Automobile Club Of Missouri; Wentzville (MO); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Health coverage

401(K) plan with company match

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises is seeking a Membership Specialist to support Field Sales in a branch, handling memberships, insurance services, and customer inquiries while promoting the organization's products.

The role requires strong customer service, data entry, and familiarity with MS Word and Excel, plus Property and Casualty licenses. It offers comprehensive benefits including health coverage, a 401(k) plan with company match, tuition assistance, paid time off, and wellness programs.

Qualifications

• High School GED required.
• 1–3 years customer service experience preferred.
• Moderate data entry proficiency expected.
• Moderate Microsoft Word and Excel skills preferred.
• Property and Casualty license required (state-issued).
• Insurance license must be active in selling state within 1 year.

Responsibilities

• Provide professional customer service to members and insureds.
• Sell memberships and assist in selling insurance to prospective insureds.
• Handle walk-in and phone inquiries for insurance services.
• Process payments and manage billing information.
• Assist with policy or membership changes and renewals.
• Provide information regarding memberships and insurance.
• Maintain professional communication with staff and management.

Skills

Customer service

Data entry

Microsoft Word

Microsoft Excel

Advanced customer service

Education

GED

Property and Casualty Insurance License

Property and Casualty/Solicitors License

Job description

Auto Club Enterprises is seeking a Membership Specialist to support Field Sales in a branch, handling memberships, insurance services, and customer inquiries while promoting the organization's products.

The role requires strong customer service, data entry, and familiarity with MS Word and Excel, plus Property and Casualty licenses. It offers comprehensive benefits including health coverage, a 401(k) plan with company match, tuition assistance, paid time off, and wellness programs.