Insurance Inside Sales Pro - Remote Options

Amica Mutual Insurance Company; Nevada (IA); Hybrid; USD 51,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid vacation

Holidays

Sick time

401k with match

Tuition reimbursement

Job summary

Amica Mutual Insurance Company in Henderson, NV is seeking an Inside Sales Representative to handle inbound and outbound calls, assist potential and existing clients, and drive sales while ensuring compliance. Training is provided and a license is required.

A high school diploma and prior customer service experience are expected. The role offers a 40-hour week, standard business hours, and after training some work-from-home days may be available.

Qualifications

• High school diploma or equivalent required.
• Previous customer service and sales experience.
• Excellent interpersonal and communication skills.
• Computer keyboard and processing skills.
• Previous insurance background is a plus, but not required.

Responsibilities

• Inbound Calls: Answer incoming calls to assist potential and existing clients with their insurance inquiries.
• Outbound Calls: Proactively make outbound calls to follow up on leads, engaging potential clients to convert inquiries into sales.
• Phone Adherence: Adhere to Amica’s phone standards and protocols to ensure productivity and consistency in customer interactions.
• Activity Management: Document all sales activities in a timely and organized manner to ensure appropriate follow-up.
• Compliance and Education: Complete required continuing education to remain compliant with industry standards and regulations.
• Obtaining a state insurance license and fulfilling ongoing education requirements to keep the license active are mandatory and extensive training will be offered.

Skills

Customer service

Sales experience

Interpersonal skills

Communication

Keyboard skills

Insurance background

Education

High school diploma or equivalent

Tools

Typing

Job description

Amica Mutual Insurance Company in Henderson, NV is seeking an Inside Sales Representative to handle inbound and outbound calls, assist potential and existing clients, and drive sales while ensuring compliance. Training is provided and a license is required.

A high school diploma and prior customer service experience are expected. The role offers a 40-hour week, standard business hours, and after training some work-from-home days may be available.