Insurance Inside Sales Specialist (Inbound/Outbound)

Amica Insurance; Sugar Land (TX); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid vacation time

Paid holidays

Sick time

401k with company match

Annual incentive plan

Job summary

Amica Insurance seeks an Inside Sales Representative in Houston, TX. This role focuses on converting inbound calls into new policy growth and driving results through relationship building.

The position requires diligent follow‑up on leads, adherence to phone standards, and ongoing education to maintain licenses in the property and casualty field. Train-to-work period includes schedule flexibility and potential remote options.

Qualifications

• Must have prior customer service and sales experience.
• Excellent interpersonal and communication skills required.
• Proficiency in handling customer inquiries and converting leads into sales.

Responsibilities

• Inbound Calls: assist potential and existing clients with insurance inquiries and identify needs.
• Outbound Calls: proactively follow up on leads to convert inquiries into sales.
• Phone Adherence: follow Amica’s phone standards and protocols for consistent customer interactions.
• Activity Management: document sales activities for timely follow‑up.
• Compliance and Education: complete required continuing education to stay compliant.

Skills

Customer service

Sales experience

Interpersonal skills

Communication skills

Education

High school diploma or equivalent

Job description

Amica Insurance seeks an Inside Sales Representative in Houston, TX. This role focuses on converting inbound calls into new policy growth and driving results through relationship building.

The position requires diligent follow‑up on leads, adherence to phone standards, and ongoing education to maintain licenses in the property and casualty field. Train-to-work period includes schedule flexibility and potential remote options.