Hybrid Inside Sales — Insurance (Remote Option)

Amica Insurance; East Hartford (CT); Hybrid; USD 53,000 - 67,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid vacation

Holidays

Sick time

401k with company match

Tuition reimbursement

Wellness reimbursement

Job summary

Amica in Hartford, CT is seeking an Inside Sales Representative to convert inbound calls into new policy growth and to drive results through relationship building. The role requires a state license and ongoing education, with training provided.

The position supports a hybrid work schedule and may include remote work up to two days weekly after training. The starting salary is $53,127 with potential to reach $66,525 based on experience and licenses, and a typical 40-hour work week from Monday to

Qualifications

• High school diploma or equivalent education required.
• Previous customer service and sales experience.
• Excellent interpersonal and communication skills.
• Computer keyboard and processing skills.
• Previous insurance background is a plus, but not required.

Responsibilities

• Inbound Calls: Answer incoming calls to assist potential and existing clients with their insurance inquiries.
• Outbound Calls: Proactively make outbound calls to follow up on leads, engaging potential clients to convert inquiries into sales.
• Phone Adherence: Adhere to Amica’s phone standards and protocols to ensure productivity and consistency in customer interactions.
• Activity Management: Document all sales activities in a timely and organized manner to ensure appropriate follow-up.
• Compliance and Education: Complete required continuing education to remain compliant with industry standards and regulations.

Skills

Customer service

Sales experience

Interpersonal skills

Communication skills

Computer skills

Education

High school diploma or equivalent

Job description

Amica in Hartford, CT is seeking an Inside Sales Representative to convert inbound calls into new policy growth and to drive results through relationship building. The role requires a state license and ongoing education, with training provided.

The position supports a hybrid work schedule and may include remote work up to two days weekly after training. The starting salary is $53,127 with potential to reach $66,525 based on experience and licenses, and a typical 40-hour work week from Monday to