Insurance Claims & Customer Support Specialist (Hybrid)

Teleperformance SE

United States

Hybrid

USD 32,000 - 39,000

Full time

6 days ago

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Benefits offered by this job

Perks at Work

Free online classes

Wellbeing resources

Cycle to work

Eyecare voucher

Holiday purchase

Length of service award

Workplace pension

Inspire awards

Refer a friend

Wellbeing webinars

Employee experience support

Job summary

Teleperformance SE in Manchester is seeking a Customer Service & Claims Advisor to support customers making mobile phone insurance claims. You will handle inbound calls, guide customers through the claim process, answer enquiries and may assist with policy updates while delivering a positive client experience.

Start date 16 November 2026; hybrid role with 2 on-site days in Manchester and 3 days remote. Training is provided, and the team offers supportive guidance, with various perks and a focus

Qualifications

Strong people skills and confidence with PC systems.
Good attitude and ability to interact with many different people.
Reliable attendance and timekeeping for customer availability.

Skills

People skills

PC skills

Positive attitude

Timekeeping

Tools

Computer literacy

Job description

Start date 16 November 2026; hybrid role with 2 on-site days in Manchester and 3 days remote. Training is provided, and the team offers supportive guidance, with various perks and a focus

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