Hybrid Motor Claims Specialist | Flexible Hours

Allianz; United States; Híbrido; USD 31 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible buy/sell holiday options

Hybrid working

Annual performance related bonus

Contributory pension scheme

Development days

Discounts up to 50% on insurance产品

Retail discounts

Volunteering days

Resumo da oferta

Allianz in the United Kingdom is seeking a Motor Claims professional to investigate and settle claims fairly and efficiently within authority. You will join our Motor Claims team, delivering excellent outcomes for customers in a supportive, high-performing environment.

This hybrid role offers flexibility with office attendance in our Chelmsford, Leeds or Bournemouth locations. Start times may vary, and the total rewards package includes a flexible benefits scheme.

Qualificações

• Experience in insurance or claims handling desirable.
• Strong communication and customer-focused approach.
• Ability to work in a hybrid office-based role.

Responsabilidades

• Register and validate new motor claims promptly, accurately applying policy terms and conditions.
• Investigate, negotiate, and settle claims within your authority limits to deliver fair and timely outcomes.
• Manage a varied caseload, including identifying and handling potential fraud through evidence gathering and risk assessment.
• Liaise with underwriters, suppliers, solicitors, and loss adjusters to ensure smooth claim resolution.
• Maintain accurate reserves and process payments in line with company guidelines and regulatory standards.
• Manage internal tasks such as diaries, inactivity, cheques, and recoveries within agreed timeframes.
• Escalate claims outside your authority in line with referral processes.
• Support team development by sharing knowledge and assisting less experienced colleagues.
• Identify opportunities to improve processes and enhance the customer experience through innovation and technology.
• Strong organisational and multitasking skills with the ability to manage a busy caseload.
• Excellent communication skills with a customer-focused approach.
• Confidence working in a telephony-based environment; ability to work under pressure and meet deadlines.
• Attention to detail and the ability to make sound decisions.
• Strong collaboration skills and a team-oriented mindset.

Conhecimentos

Insurance experience

Claims handling

Descrição da oferta de emprego

Allianz in the United Kingdom is seeking a Motor Claims professional to investigate and settle claims fairly and efficiently within authority. You will join our Motor Claims team, delivering excellent outcomes for customers in a supportive, high-performing environment.

This hybrid role offers flexibility with office attendance in our Chelmsford, Leeds or Bournemouth locations. Start times may vary, and the total rewards package includes a flexible benefits scheme.